How to Keep Customer Engaged Throughout the Sales Funnel Process

The sales funnel outlines the “journey” customers take before they make a purchase or utilize your services. The goal is to get them to the end of the funnel. In order to do this, you need to make sure you keep them engaged throughout the process.

Increase Visibility

The first thing you need to do is ensure that your business is visible to current and potential customers. It needs to be easy for people to find you and your information and to be exposed to you. There are many ways you can increase your visibility. Your website is one tool you should be using to increase visibility. Improving your SEO (search engine optimization) can make your website more visible to people in a relevant search. You can improve your SEO through updating your site, adding more content, and focusing on the overall quality. Using social media is another great way to increase your visibility. In fact, having social media accounts on multiple platforms is ideal.


Make Interesting Content

Content is a prime way to bring more people into the sales funnel and expose them to your business. On your website, you can create a blog full of topics related to your business. For example, if you own work as an interior designer you can write posts about different interior design tips and concepts. People who are looking for relevant information will click on your blog to learn more and it will direct them to your website. Valuable content can draw in potential customers and keep them engaged until conversion. You want to make sure you focus on the quality of your content so you can show potential customers that your business will give them the value they are looking for.


Use Analytics

Sometimes the best way to increase engagement is to see what is already engaging your audience. Analytics can be used on your website or social media platforms to help you monitor and measure your overall engagement. You can look at website traffic, what pages are most popular, how often your content is being shared, etc. By utilizing your analytics, you can make adjustments moving forward. You can improve the things that aren’t working and find ways to replicate everything that is working to engage your customers.


Keeping your customers engaged throughout the sales funnel can help you to get them to the point of purchase. There are many different strategies that you can use. Explore your options and see what works best for your business.

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02 Sep 2021

By Tina Holland