How Do Consumers Like to Be Reached?


Communicating with your consumers is an essential part of marketing. This is how you let them know about new sales and deals and encourage them to return to your business. In order to effectively communicate with them, you need to know the best ways to reach them.


Social Media

Many businesses have adopted social media as a key tool in their marketing strategies. A vast majority of people are on social media. Of these people, many have accounts on several social media platforms. Social media is a hub for information. It is easy for you to use it to post updates about your business and keep your consumers informed. Social media is also a great way to connect with your consumers. You can communicate with them via comments or DMs. You can also use posts to engage with your audience. Many people spend a lot of time on social media, so that makes it the perfect place to reach your consumers. According to Hootsuite, social media can be a very useful and multifaceted tool for businesses.


Text Messages

When it comes to communicating directly with your consumers, you want to find an avenue that will actually get through. Text messages are a great way to do this. According to Podium, SMS marketing has open rates as high as 98 percent. If you send a text message to your consumers, you are almost guaranteed they will open it. Additionally, text messages are also very convenient. It goes right to your intended customer and it will get to them quickly. They can easily access any links, deals, sales, etc. that you referenced in a text and you can even incorporate options for them to interact with you.  



While some might see email marketing as something of the past, according to Mailchimp, it is actually still a very viable option. Sending emails to your consumers is helpful for many reasons. First of all, you can easily see a lot of information all in one place. Just make sure you don’t overwhelm your consumers. Second, you can easily link to your website, blog, and social media pages. It can be a great bridge between your consumers and your other content. Emails can also make your business look more professional. The layout and design of your email are where you can solidify your brand and present the best side of your business.


Reaching your consumers is important. However, you need to know the best way to do so. Explore multiple channels so you can find the methods that work best for you and your business. This way, you’ll be able to find and target the right demographics for your business.

Read this next: How to Keep Customers Engaged and Happy with Your Business

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15 Sep 2021

By Katie McGarth