7 Good Tips for Novice Managers
A new job is a big stress even for managers. You don’t have a clear understanding of how current business processes are built, how interaction is established, and what kind of relationship the employees had with the previous manager. Let’s look at some simple and important steps that will help you understand the environment in which you will be working and organize work processes in a new team.
1. Clearly define and agree on goals with your superiors
Request full information from your direct supervisor. It is better to clarify all goals before the first working day, since then you will be delayed by other processes and turnover - you will only have time for lunch. It is helpful to find out why your predecessor didn’t complete his tasks.
2. Meet the team
Team meeting is one of the most important steps you should do since you will be spending most of your day with these people. It’s important to hold the first meeting with the team to meet. If the team is large and consists of several groups, try to organize several meetings with different groups.
Briefly tell about yourself. Organize personal meetings with each team member if possible.
If such meetings are not held, the team will feel unnecessary.
3. Meet department leaders
It’s important to know the structure of the company and the main business processes that will take place under your leadership or with your participation. Companies usually store this information on corporate portals and other knowledge bases.
These meetings will help you analyze relationships between departments, find informal connections, and understand common goals.
4. Form a strategy
Once you have gathered the necessary information, you need strategic planning. Find out the main tasks of your department, meet with your team and identify its capabilities,
Find out relationships between other departments, problem areas, and how they relate to each other.
After this, you can form a strategy for your direction, highlighting the main and global tasks. Then divide them into goals and a step-by-step action plan: what needs to be done to achieve the goals.
5. Create a new department structure
Based on the newly formed strategy, you and your team have a detailed plan with tasks. You should understand what resources can be used to implement your strategy and what the new department structure will be:
what tasks need to be distributed among current employees;
who from the team to transfer to another role, if you need to assign team leads (based on their wishes and capabilities);
what kind of specialists need to be found.
You will be able to redistribute the load and give team members a chance to prove themselves. New tasks and assignments will enrich your team with energy.
6. Arrange regular meetings
If regular meetings have not yet been introduced in the team, then you need to fix this. You can try two effective meeting formats: weekly team status and one-on-one meetings. Further along the way, you can already change, try other formats, depending on the preference of the team and the effectiveness of such meetings.
7. Choose a unified task management system
Keeping all your tasks and your team’s tasks in your head or in the mail is complicated. You will not be able to see the detailed history of the task, implementation stages, labor costs, etc. It is more efficient to create a structure and consistency. Choose a task management system where all team activity, responsible persons, deadlines will be recorded.
There are a lot of similar systems such as YouGile, Asana, Pyrus, Wrike GanttPro, and many others. It’s convenient to detail the overall strategy of the department and makes a decomposition by tasks with distribution by employees when using these services. You can always track the progress on specific tasks, see new comments, and the participation of other people who are also involved in the implementation of the task.
So you and the whole team will be able to see the whole process and the recorded agreements, as well as any changes in projects or tasks. CRM systems are useful for scaling tasks and bringing in new employees from other teams or departments.